Bikerz Kingdom – Frequently Asked Questions
🏍️ About Us
What is Bikerz Kingdom?
Bikerz Kingdom is a trading name of BK Print Co Ltd (Company No. 17096680), a UK-based company specialising in premium custom motorcycle graphics and decals.
We design and produce high-quality, made-to-order kits and other motorcycle accessories for riders worldwide.
📦 Orders
Can I change my order after placing it?
Please contact us as soon as possible.
⚠️ Once production has started, changes or cancellations are not possible, as all items are made to order.
How long does my order take?
- Production: 3–7 working days (custom items)
- Shipping: depends on location (see delivery section below)
How can I pay?
We accept:
- Visa / Mastercard
- PayPal
- Shop Pay
- Google Pay / Apple Pay
Is it safe to order from your website?
Yes — we use secure, encrypted payment systems to protect your personal and payment information.
🚚 Shipping & Delivery
Do you ship worldwide?
Yes — we ship to most countries worldwide.
How long does delivery take?
Estimated delivery times:
- UK: 3–5 working days
- Europe: 5–10 working days
- USA/Canada: 7–14 working days
- Rest of world: 10–20 working days
⚠️ Delivery times are estimates and may vary.
Do I have to pay customs charges?
Yes — any customs duties, taxes, or import fees are the customer’s responsibility.
What if my order hasn’t arrived?
- Check your tracking first
- Contact us if needed
⚠️ Missing item claims must be made within 25 days of dispatch
⚠️ Fitment & Installation
Will the graphics fit my bike?
Our kits are designed for specific models.
👉 It is your responsibility to ensure:
- Correct bike model
- Correct year
- Correct variant
❗ Orders placed incorrectly are not eligible for refund
Do I need professional installation?
Yes — we strongly recommend professional fitting.
We are not responsible for issues caused by incorrect installation.
🔁 Returns & Refunds
Can I return my order?
- Non-custom items: returnable within 14 days (unused)
- Custom/made-to-order items: non-refundable unless faulty
Can I return an item if I ordered the wrong bike model?
No — incorrect orders are not eligible for return or refund.
What if my item is faulty or incorrect?
Contact us within 48 hours of delivery with photos.
We will arrange a replacement or refund where appropriate.
Do you offer exchanges?
We do not offer direct exchanges.
You can place a new order and return the original item (if eligible).
📧 Contact
If you need help, contact us at:
📧 info@bikerzkingdom.com